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We want your business experience with us to be smooth and fully transparent. In an effort to keep the process straightforward and comfortable we’ve provided the document links below:

Protecting your private information is our priority. This Statement of Privacy applies to www.whitewingsource.io and all subdomains belonging to Whitewing Sourcing & Logistics LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Whitewing Sourcing & Logistics LLC include www.whitewingsource.io and all its subsidiaries.
The Whitewing Sourcing & Logistics LLC website is an ecommerce site. By using the Whitewing Sourcing & Logistics LLC website, you consent to the data practices described in this statement.
The information available on our website is editorial in nature and as such, may not be 100% accurate, complete, or up to date. Do not use this information as a substitute for AMM, CMM, or other maintenance standards, or manufacturer’s recommendations. We DO NOT represent nor warrant the accuracy of the information available through our website.

Whitewing Sourcing & Logistics LLC may collect personally identifiable information, such as your name. If you purchase Whitewing Sourcing & Logistics LLC’s products we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Whitewing Sourcing & Logistics LLC web tools. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Whitewing Sourcing & Logistics LLC website.
Whitewing Sourcing & Logistics LLC encourages you to review the privacy statements of websites you choose to link to from Whitewing Sourcing & Logistics LLC so that you can understand how those websites collect, use and share your information. Whitewing Sourcing & Logistics LLC is not responsible for the privacy statements or other content on websites outside of Whitewing Sourcing & Logistics LLC website

Whitewing Sourcing & Logistics LLC collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Whitewing Sourcing & Logistics LLC may also use your personally identifiable information to inform you of other products or services available from Whitewing Sourcing & Logistics LLC and its affiliates. Whitewing Sourcing & Logistics LLC may also contact you via surveys to conduct research about your opinion of current services or potential new services that may be offered.

Whitewing Sourcing & Logistics LLC does not sell, rent or lease its customer lists to third parties.

Whitewing Sourcing & Logistics LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Whitewing Sourcing & Logistics LLC, and they are required to maintain the confidentiality of your information.

Whitewing Sourcing & Logistics LLC may keep track of the websites and pages our users visit within Whitewing Sourcing & Logistics LLC, in order to determine what Whitewing Sourcing & Logistics LLC services are the most popular. This data is used to deliver customized content within Whitewing Sourcing & Logistics LLC to customers whose behavior indicates that that they are interested in a particular subject area.

Whitewing Sourcing & Logistics LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Whitewing Sourcing & Logistics LLC or the site; (b) protect and defend the rights or property of Whitewing Sourcing & Logistics LLC; and, (c) act under exigent circumstances to protect the personal safety of users of Whitewing Sourcing & Logistics LLC, or the public.

The Whitewing Sourcing & Logistics LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Whitewing Sourcing & Logistics LLC pages, or register with Whitewing Sourcing & Logistics LLC site or services, a cookie helps Whitewing Sourcing & Logistics LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Whitewing Sourcing & Logistics LLC website, the information you previously provided can be retrieved, so you can easily use the Whitewing Sourcing & Logistics LLC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Whitewing Sourcing & Logistics LLC services or websites you visit.

Whitewing Sourcing & Logistics LLC secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Whitewing Sourcing & Logistics LLC by contacting us through the Contact-Us page of our website.

Whitewing Sourcing & Logistics LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. Whitewing Sourcing & Logistics LLC encourages you to periodically review this Statement to be informed of how Whitewing Sourcing & Logistics LLC is protecting your information.

Whitewing Sourcing & Logistics LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Whitewing Sourcing & Logistics LLC has not adhered to this Statement, please contact Whitewing Sourcing & Logistics LLC at:

Whitewing Sourcing & Logistics LLC

Attn: Webmaster

webmaster@whitewingsource.io

Effective as of November 6, 2021

SHIPPING & RETURNS

You may return most items within 10 days of delivery for a refund. Note: A 25% re-stocking fee may apply. We’ll pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

If you need to return an item, please contact us with your order number and or our invoice number and details such as the part number of the product you would like to return. We will respond quickly with instructions for how to return items from your order with a RMA#.

All orders will require a customers shipping account information. All products are packaged using methods compliant with specification ATA-300.

  1. Supplier notification is required in cases of nonconforming product, including arrangements for Whitewing Sourcing & Logistics approval of supplier nonconforming material.
  1. Supplier notification is required for changes in product and/or process definition including, where required, per Whitewing Sourcing & Logistics approval.
  1. The supplier will flow down to sub tier suppliers the applicable requirements in the purchasing documents, including key characteristics.
  1. Certification(s) of Compliance to all applicable specifications if requested by Whitewing Sourcing & Logistics.
  1. Right of Entry shall be granted to Whitewing Sourcing & Logistics, its customers, and regulatory authorities, to all facilities involved with the order and to all applicable records, for the purpose of monitoring product quality.
  1. Records resulting from the processing of this order shall be retained for a minimum of seven (7) years after completion of Whitewing Sourcing & Logistics customer’s contract, or as otherwise required by that customer.
  1. Supplier responsible for Lost or Damaged Product
  1. AS9100/ISO 9001 Quality Management System or equivalent preferred.
  1. Prevent the use of counterfeit parts (see 8.1.4 of the AS9100D / ISO 9001:2015 Standard)
  1. Ensure that persons / employees are aware of:

– their contribution to product or service conformity

– their contribution to product safety, and

– the importance of ethical behavior

DISCLAIMER

Images on our website are general images and may or may not be the actual part you are purchasing.

The information available on our website is editorial in nature and as such, may not be 100% accurate, complete, or up to date. Do not use this information as a substitute for aircraft maintenance standards, manufacturer’s recommendations, or your own due diligence. We DO NOT represent nor warrant the accuracy of the information available through our website.